rezio
Pricing
Media
LOGINSTART FREE TRIAL

Effective Date : 11 Jan 2023
Version : 1.3

BY USING ANY OF THE REZIO SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS OF USE. IF YOU DISAGREE WITH ANY OF THESE TERMS OF USE, PLEASE UNDERSTAND YOU CANNOT USE ANY OF THE REZIO SERVICE.

1.Your Relationship with Rezio

  1. These Terms of Use govern your use of the Rezio System (www.rezio.io), our mobile applications and any other online or offline services related to Rezio (the “Rezio System”), as well as govern your visits and browsing on the Rezio website, and all of the activities you perform through your member account after you register as a Rezio Member on the Rezio System (the “Rezio Service”). These Terms of Use will constitute a valid contract between you and Rezio.
  2. In order to provide you with effective real-time services, Rezio has established individual operating entities around the world which will provide related services. When these Terms of Use refer to “we” or “Rezio”, it may refer to KKday.com International Company Limited (Taiwan) and its affiliates. However, in respect of dispute management, refunds, cancellations, returns and customer support as they relate to your use of the Rezio Service, the entity identified below will be the contracting party to these Terms of Use and your main contact to mediate or resolve any dispute arising from your use of the Rezio Service:
    1. adopting NTD as the payment currency for service fee: KKday.com International Company Limited (Taiwan)
    2. adopting JPY as the payment currency for service fee: Activity Japan Co., Ltd.
    3. adopting USD as the payment currency for service fee: KKday Singapore Pte. Ltd.
  3. While using any of the Rezio Service, you shall agree to be bound by any and all management rules applicable to such services, as may be updated from time to time, including but not limited to our “Privacy Policy.” All such terms mentioned are hereby incorporated into these Terms of Use. In order for us to fully operate, manage, maintain and control the operations of the Rezio System and to provide members with better services, you agree that we have the right to stipulate, update, and amend a variety of management rules for the Rezio System at any time without prior or individual notice to you. If there is any change to these Terms of Use or other management rules, we will post the latest version of these Terms of Use or other management rules on the Rezio System, and we will indicate the date on which these Terms of Use or other management rules were last updated. Your continued use of the Rezio System after an update to these Terms of Use or other management rules constitutes your acceptance of the updated version. If you do not agree with the updated version, please stop using the Rezio System. Please check the latest version of these Terms of Use and other management rules when you use the Rezio Service at any time.

2.Rezio Service

  1. Our Rezio Service offers an easy and simple way to understand and use our one-stop booking management system designed for tour & experience suppliers and integrated management system to set up exclusive official booking websites or online stores via Rezio System. Our Rezio Service will include: visiting and browsing the informational page on the Rezio System, getting access to the information about the Rezio management system, registering as a Rezio member, logging in with your member account and password to use the Rezio’s management system, and provision of other technology support services.
  2. Our services will be offered to you based upon the current service items, contents, status and functions of the Rezio System. We reserve the right to add, reduce or change all or part of our service items, contents and functions at any time without prior or individual notice to you. All of the existing or future services of the Rezio System are governed by these Terms of Use. We are not responsible to any visitor of the Rezio System, Rezio member or third party for any decision to suspend or change our services in any event.
  3. We will make efforts to maintain the operations of the Rezio Service and the Rezio System, but we do not guarantee that the Rezio Service and the Rezio System will always function properly or remain uninterrupted by external factors.

3.Rezio Membership Registration

  1. If you would like to get access to the Rezio Service, you must register a Rezio Member Account on Rezio System and become our member (the "Rezio Member Account"). When you register as a Rezio member, in addition to complying with these Terms of Use, you shall, depending on the Rezio plan or solution you subscribe for, abide by the applicable “Rezio Service Agreement”, which will govern all of the membership obligations you shall perform and the membership rights you are entitled to.
  2. We have the right to ask you to provide your email and password of your Rezio Member Account when you register as a Rezio member, or ask you to fill in your membership information after registration. You agree that we reserve the right to review all of the information you submit regarding the payment method and membership registration and to reject your registration as a Rezio member.
  3. You must confirm that all the information you submit to Rezio System is true, accurate and complete, and you will update it from time to time to maintain the latest information. If you provide false information, we reserve the right to remove your Rezio Member Account without prior notice to you.
  4. You will be responsible for all activities generated under your Rezio Member Account and you are obligated to maintain the confidentiality of your member account information and password. If you find any security concern with your Rezio Member Account, including but not limited to unauthorized use of your Rezio Member Account or any attempt to use your Rezio Member Account by others, please notify us immediately. You will be solely responsible for the losses or damages suffered by Rezio and any other persons due to any illegal use of your Rezio Member Account.

4.Behaviors You Are Prohibited To Do

  1. You agree not to copy, reproduce, distribute, publish, display, perform, transmit or broadcast any part of the Rezio Service without our prior written authorization, including, by way of example and not limitation, by doing or engaging in any of the following without our prior express written consent: (1) altering, defacing, mutilating or otherwise bypassing any approved software through which the Rezio Service is made available; and (2) using any trademarks, service marks, design marks, photographs or other content belonging to Rezio or obtained from the Rezio Service.
  2. You may not use the Rezio Service in any manner which could bypass, damage or otherwise interfere with the Rezio Service, including but not limited to not bypassing, damaging or otherwise interfering with any security or other features of the Rezio Service designed to control the manner in which the Rezio Service is used, harvest or mine the service content from the Rezio Service, or otherwise access or use the Rezio Service in a manner inconsistent with individual usage.
  3. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided to you through the Rezio Service. You agree not to undertake, cause, permit or authorize the translation, reverse engineering, disassembling or hacking of any aspect of the Rezio Service, including any service content available on or through the Rezio Service, or attempt to do any of the foregoing, or otherwise attempt to use or access any portion of our service other than as intended by Rezio, except and solely to the extent permitted by these Terms of Use or other regulations.
  4. You agree not to use, display, mirror, frame or utilize framing techniques to disclose the Rezio Service or related service, including any service content available on or through the Rezio Service, or any portion thereof, through any other application or website, unless and solely to the extent we make available the means for embedding any part of the Rezio Service or service content.
  5. You agree not to access, tamper with, or use non-public areas of the Rezio Service, Rezio’s (and our hosting company’s) computer systems and infrastructure, or the technical delivery systems of Rezio’s providers.
  6. You may not use the Rezio System in any manner which could interfere with any visitor of the Rezio System, Rezio member or third party’s use of our services and you agree not to harass, abuse, harm or advocate or incite harassment, abuse or harm of another person or group, including Rezio’s employees and other users.
  7. You agree not to provide any false personal information, create a false identify, or impersonate another person or entity in any way.
  8. You agree not to solicit, or attempt to solicit, personal information from other users.
  9. You agree not to restrict or inhibit any person from using the Rezio Service, disclose personal information about a third person on the Rezio Service or obtained from the Rezio Service without the consent of such person, or collect information about our users.
  10. You agree not to engage in any fraud, breach of the information security of the Rezio System, crack the passwords of other users, transfer or illegally save the data or engage in any other activities which may violate these Terms of Use or which are unlawful or prohibited by law.

5.Intellectual Property

  1. The term “System Content” used in these Terms of Use refers to all the materials presented or used on the Rezio System by us, including but not limited to text, photographs, graphics, images, illustrations, video, audio, data, code, related works, trademarks and other materials (excluding the text, photographs, graphics, images, illustrations, video, related works, trademarks and other related materials created by you and posted in your store). You acknowledge and agree that all of the System Content is the proprietary property of Rezio or the licensors who license Rezio to use such materials, which are protected by the relevant intellectual property laws. Rezio may change, modify or remove any System Content without prior notice to you.
  2. Subject to your compliance with these Terms of Use, we hereby agree to grant you a limited, non-exclusive, non-transferable license to use or access the Rezio System, and we may revoke this license at any time without prior notice to you. You agree to comply with relevant intellectual property laws and other applicable laws and regulations; and you promise that, in no event will you use, reproduce, translate, transmit, broadcast, sell, assign, create derivative works based upon or in any other way exploiting the System Content in a way that harms Rezio or the licensors who license Rezio to use such materials. You also undertake not to massively copy, save or download any System Content in any form. If we find any potential infringement or actual infringement of our intellectual property or any other rights, your account will be immediately disabled.

6.Information You Provide

  1. We are committed to protecting the personal information you provide to us or we collect from you when you visit and use the Rezio System and you hereby agree and authorize us to use your personal information in accordance with our “Privacy Policy.”
  2. You warrant that all the information you provide, including but not limited to API, text, photographs, graphics and video, will not violate any laws and regulations, and will not infringe any third party’s rights, and Rezio will not infringe any third party’s rights by using such information; you fully understand that you are solely responsible for all the information you provide and Rezio will not be liable for any error or omission in any content.
  3. You expressly agree that we may, at our sole discretion, remove any information you provide from the Rezio System.

7.Links to Other Websites

  1. The Rezio System may contain links to third-party websites or services that are not owned or controlled by Rezio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Please carefully read the terms of use or service, privacy policy, and any other requirements or rules provided by such third-party websites or services before accessing or using those websites or services. Your use of such websites or services shall be at your own discretion and risk.
  2. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your access to, use of, or reliance on any such content, goods, or services available on or through any such third-party websites or services. We shall also not be responsible for any content of the Rezio Service originating from third-party websites or services.

8.Disclaimer

  1. Rezio Service are provided “AS IS” and without warranty of any kind. Rezio especially does not warrant that your use of Rezio Service will be uninterrupted or error-free. However, you fully acknowledge that these Terms of Use do not limit any of your non-waiver warranty or consumer right under applicable laws.
  2. We do not warrant that (1) the Rezio System will function uninterrupted, secure, or available at any particular time or location; (2) any errors or defects will be corrected; (3) the Rezio System is free of viruses, or safe from attack, interference, hacking, or other harmful components or behaviors; or (4) the results of using the Rezio System will meet your requirements.

9.Limitation of Liability

  1. To the fullest extent permitted by law, you agree that in no event shall Rezio and our directors employees, partners, agents, suppliers, subsidiaries or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (1) your access to or use of or inability to access or use the Rezio System; (2) any conduct or content of any third-party on the Rezio Service; (3) any content obtained from the Rezio Service; and (4) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
  2. To the fullest extent permitted by law, you agree that if you are not satisfied with the Rezio Service, your sole remedy is to stop using the Rezio System or to cancel the Rezio Member Account. In any event, if we have any liability to you, the maximum amount of compensation is the total amount you paid to us within the 6 months prior to your initial claim.

10.Indemnification

  1. You shall indemnify and hold harmless Rezio and our directors, senior managers, officers, employees and agents of such personnel from all losses or damages arising out of any third party’s claim for non-compliance of these Terms of Use or the infringement of any intellectual property or any right of others due to any and all of your behaviors on the Rezio System or your use of the Rezio Service, or those who use your Rezio Member Account. If any of Rezio and our directors, senior managers, officers, employees and agents of such personnel suffers any losses or damages, you shall indemnify them, including but not limited to litigation fees, attorney fees, settlement fees and other losses.
  2. With respect to a claim filed by a third party mentioned above, Rezio may ask you to defend against any claim or take legal action, and to conduct any settlement negotiations. However, without our prior written consent, you may not take any legal action which may be adverse to our rights.

11.Suspension or Discontinuance of Rezio Service

  1. We will maintain the normal operation of Rezio Service with reasonable manners and technologies, provided that we may suspend or discontinue the Rezio System in whole or in part and bear no liability to you if any of the following events occurs:
    1. When we transfer, replace or maintain our related system equipment;
    2. When the suspension or discontinue of Rezio Service is caused by force majeure or cannot be attributed to us.
    3. You acknowledge and agree that Rezio Service may be discontinued, temporarily unavailable, delayed or erred in data transmission or storage in whole or in part due to any failure or malfunction of the network software and hardware of a third-party manufacturer or telecommunications company, or due to any operational negligence, and the information may be tampered with or forged by a third party hacking into our system; if any of the aforesaid situation happens, you shall not claim any compensation or damages thereafter.
  2. If we have to suspend or discontinue Rezio Service in whole or in part due to any transfer, replacement or maintenance of our related system equipment, we will make an announcement on the Rezio System prior to such suspension or discontinuance.
  3. You understand that any suspension or discontinuance of the Rezio Service may cause inconvenience to your use, loss of data or any other economic and time loss, and you shall take appropriate protective measures to protect your own interests.

12.Termination

  1. These Terms of Use will apply to you and Rezio until Rezio terminates these Terms of Use. In the event that you violate any provision of these Terms of Use or Rezio deems necessary at our sole discretion, we may terminate or suspend your use of the Rezio Service, and your access to the Rezio System or your Rezio Member Account, without any prior notice to you.
  2. If these Terms of Use shall terminate in accordance with Section 12.1, you agree that, to the fullest extent permitted by law, we bear no obligation and liability to you, and may terminate your access to Rezio System immediately.
  3. You acknowledge and agree that any provision of these Terms of Use shall, by its nature, survive termination, including but not limited to the Limitation of Liability.

13.Procedure for Claiming of Copyright Infringement

If you believe that any content on the Rezio System infringes your copyright, please inform us in writing of the following:

  1. An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the copyright owner.
  2. description of the copyrighted work that you claim has been infringed upon.
  3. A description of the content that you claim is infringing and shall be removed.
  4. A description of where the content that you claim is infringing is located on the Rezio System, such as the URL or other information that helps to identify the infringing content.
  5. Your address, telephone number, and e-mail address.
  6. A statement by you that you have a good-faith belief that the infringing content is not legally licensed by the copyright owner or the person authorized to act on behalf of the copyright owner.
  7. A statement that you will be liable for any damage caused to others by your false report above, and that you are the copyright owner or the person authorized to act on behalf of the copyright owner.

14.Class Action Waiver

To the fullest extent permitted by law, you and Rezio agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. To the fullest extent permitted by law, unless both you and Rezio agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.

15.Dispute Resolution

These Terms of Use and your relationship with Rezio are governed by the laws of business office of the Rezio contracting party identified in Section 1.2. You agree that any controversy and dispute arising out of your use of Rezio service shall be submitted to the trial court of the business office of the Rezio contracting party identified in Section 1.2 for the first instance.

16.Miscellaneous

  1. If any provision of these Terms of Use is held to be invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions shall remain in full force and effect.
  2. We may assign these Terms of Use or any right and obligation hereunder, and may delegate any obligation hereunder, to any third party. Without our prior written consent, you may not directly or indirectly assign these Terms of Use or any right and obligation hereunder to any third party.
  3. These Terms of Use are written in various languages. Any translation of these Terms of Use is solely for reference. If there is any discrepancy between any two language versions, the Chinese version shall always prevail.

17.Contact Us

If you have any questions about our services or these Terms of Use, please contact the Rezio Customer Service Center (Email: service@rezio.io) directly and we will answer your request as soon as possible.